Welcome to the Terms & Conditions for membership of the CLS Business Lounge. These terms are intended to provide our subscribers with a guideline for use of our services.
Your subscription contract is with Document Exchange Network GmbH (registered office: Ernst Bergmann Gasse 36, 1140 Vienna, Austria, Companies Register: FN 113959m, VAT no.: ATU 14653506, hereafter the “provider”).
CLS Commerce Logistics Specialists is a brand of Document Exchange Network GmbH.
Our subscriptions are subject to Austrian law and the exclusive jurisdiction of the Austrian courts.
If you have any questions, please contact us.
By subscribing you become a member of the CLS business lounge with access to the following services:
The monthly report is usually issued during the last
week of each calendar month, but no later than the end of the first week of the
following calendar month.
The monthly one-to-one consultation is scheduled according
to mutual availability. We do our best to be flexible, and to schedule times
which are most convenient for our members. Ideally, we will agree a fixed
monthly time slot, although this may be changed at any time at the request of either
We may, at our discretion change, remove, suspend, or discontinue any aspect of our services at any time including the availability of any content.
Our content, trademarks, copyright, patents, logos, domain names and other related intellectual property rights or other features of our brand belong to us or to our licensors. Your use of our services does not grant you any rights in and/or to our licensor’s intellectual property, whether for commercial or non-commercial use.
We grant our users a licence to access and use our services and intellectual property rights (subject to your ability to access our services as set out above) and to the following usage restrictions:
We will always aim to provide you with the best possible service. However, our service is provided “as is” and we do not and cannot promise that all of the information provided in our services will always be 100% accurate. The content provided by our services is for information purposes only and does not constitute advice. All our services are provided without any warranties or guarantees.
Some of the information provided by our services is supplied to us by our third-party partners. We have no control over third party content, and we are unable to guarantee the accuracy of such third-party content. You agree that you access any content at your own risk. Before relying on any information, whether from us or from our third-party partners, we advise you to verify the accuracy of such information.
While we will do our best to ensure that our service
is fully operational at all times, we are not responsible for and shall not be
liable for any problems or temporary interruptions to your use of our services
arising from factors outside our control (e.g., technical problems due to traffic
congestion on the internet).
To the extent permissible by law, we are not
responsible for any loss or damage resulting from the use of our services or from
any content posted on or through our services.
You agree that to the extent permissible by law your sole and only remedy for any problems, issues or concerns with our service is to stop using our services, whether as a subscriber or as a visitor using one of our services.
To become a member of the CLS Business Lounge, please use
our order form or email us at subscribe(AT)commerce-logistics.com.
You must be a legal entity and have the authority to
enter into a contract with us, and not be prevented from doing so under any
By registering to become a subscriber, you agree to
provide us with accurate registration details, including payment information,
and that you will notify us of any subsequent changes to your contact
Membership begins with immediate effect and remains valid indefinitely. You may cancel your subscription at any time.
Membership of the CLS Business Lounge costs EUR 490 per month, plus the statutory value added tax.
Payment is monthly and paid in advance. You will be
invoiced by email at the end of each calendar month for the following calendar
The payment period is 14 days.
We reserve the right to change the subscription price
and/or benefits with 30 days’ notice and affected subscribers may terminate
their subscription immediately.
If you default on any payment, we may:
If your subscription has been terminated and you would like to re-subscribe at a later date, we reserve the right to require payment in full for any outstanding amount owed prior to renewing your subscription.
You may cancel your subscription at any time by sending an email to cancelsubscription(AT)@commerce-logistics.com with a request for cancellation or contact via using the contact form.
Please provide your name, address, date, and
reason for cancelling (optional).
Your subscription will be terminated with immediate