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How The One Stop Shop (OSS) simplifies intra-EU VAT payment for B2C ecommerce
16 June, 2021
Author: Martin Füll Linkedin
The Ecommerce Big Bang Series
as the ‘Big Bang’ of 1986 revolutionized the financial markets, the EU
eCommerce VAT Package which comes into effect on 1 July 2021 will redefine global
online retail. Our
Ecommerce Big Bang series is your guide to the future of European ecommerce:
The OSS and the intra-EU declaration of VAT
On 1 July 2021, the EU VAT e-commerce package comes into force.
In this, the third in
our Ecommerce Big Bang series, we outline the impact of the new regulation on managing
VAT when selling and shipping goods across EU internal borders, and explain the
new, simplified VAT payment option – the One Stop Shop (OSS).
Fig. 1: The One Stop Shop (OSS): Simplifying intra-EU VAT payment.
Intra-EU distance selling – the current status
The current principles for
paying VAT on distance sales (sales contract concluded exclusively online) are fairly
- Domestic: When a Supplier sells to a Buyer in the same
country, they use their local VAT number and apply the domestic VAT rate.
- Cross-border: When a Supplier sells to a Buyer located in another
EU country, the ‘Member State of Consumption’ (MoC) principle is applied: VAT
is a tax on the end consumer, so the Buyer must pay the VAT rate of the country
in which they are located. The Supplier must register with the tax authority in
the Buyer’s country, and pay the collected VAT to that foreign tax authority.
As it is time-consuming
and costly for a Supplier to register in multiple EU Member States, the EU created a simplified regulation
for small shippers:
- Cross-border below
annual country threshold: When a Supplier sells
to a Buyer located in another EU Member State, and the combined value of their sales
to this country remains below the annual threshold for that country, the Supplier
may use the VAT ID/registration and VAT rate applicable in their home country.
If the annual sales value exceeds this country threshold, then the regular
cross-border rules (VAT rates of and registration in destination country) apply.
Prior to 1 July 2021, each EU Member State has been free
to set its own distance selling registration threshold – these currently range between EUR 25,000 and EUR 100,000.
Each threshold is country-specific: where the export
value to one country exceeds its threshold, the VAT rates of this destination
country apply; where the export value to another country stays below that
country’s threshold, the home VAT rate may be applied to exports to this
Example: The current thresholds for distance selling to Austria
and France are EUR 35,000, to the Netherlands EUR 100,000.
If a German Supplier
sells goods worth EUR 30,000 to France, EUR 40,000 to the Netherlands and EUR
50,000 to Austria in any one year, it remains below the threshold in France and
the Netherlands. Here it can offset German VAT (19%) and pay it to the German
In Austria, it has exceeded the country threshold of EUR 35,000, and
so the Buyer must pay the Austrian VAT (20%).
Details of the current thresholds are available here.
What changes on 1 July 2021?
- New VAT threshold: A single, EUR 10,000 threshold will be introduced for all intra-EU exports (combined) to other EU Member
- Marketplaces become liable: The Marketplace ('electronic interface') becomes liable for collecting VAT on all
transactions processed through its platform. This also applies where the sales contract
is concluded with an independent online trader who only uses the Marketplace as
a sales channel. (More details below.)
- One-Stop-Shop (OSS): The OSS simplifies the process of paying VAT on distances sales to
consumers within the EU.
The new, lower VAT threshold
The EU VAT e-commerce package creates a new and lower VAT threshold: from 1 July 2021, the use of home VAT rates for distance sales to other
countries is only permitted where the combined annual value of sales to all EU destination
countries is below EUR 10,000.
Where sales exceed EUR 10,000 in any one year, then the Supplier must
apply the VAT rates of the destination country, and register with the tax
authorities in all destination countries.
Example: A German Supplier ships a total of EUR 30,000 + EUR 40,000
+ EUR 50,000 = EUR 120,000 worth of goods to other EU countries.
This is well above the limit of EUR 10,000 for the
The Supplier must now declare and charge French VAT
rates (20%) for all sales to France, Austrian VAT rates for all sales to
Austria (20%), and Dutch VAT rates (19%) for all sales to the Netherlands, as
well as registering and pay VAT to the respective tax offices in all three EU destination
The goal of the One Stop Shop (OSS) – simplification
In order to simplify and promote intra-EU trade, as of 1
July 2021, Suppliers shipping their goods from a single country who exceed
the intra-EU threshold are no longer forced to register for foreign VAT in multiple
The One Stop Shop allows Suppliers to:
- Register for VAT electronically in a single EU-Member
State for all intra-EU distance sales of B2C goods and services; the VAT rates of the the Buyer's destination country must be
- Declare and pay VAT on all goods and
services in a single electronic quarterly return.
EU Suppliers wishing to use the One Stop Shop must register in the EU Member
State in which their business is established.
They may use their existing VAT ID to submit their OSS returns. If chosen, the One Stop Shop must be used for ALL intra-EU sales.
New: Marketplace liabilty for intra-EU sales
From 1 July 2021, where the conditions below are met, the Marketplace will be liable for VAT for sales of goods via an
electronic interface (Marketplace). Here it is
the Marketplace – not the Seller – who must collect the VAT from the final client and transfer it to the
relevant tax authority.
The Marketplace is liable where:
- Goods are dispatched from outside the
EU and imported to the
EU (in this case, the Marketplace is liable for
all sales from Sellers located in or outside the
EU up to a value of 150 EUR per shipment); and
- Goods are dispatched within the EU and the Seller is located outside the
EU, irrespective of the value of the shipment.
Fig.2: The VAT Compliance Matrix for Marketplaces from 1 July 2021
In principle, the One Stop
Shop is designed for Suppliers located in the EU and trading within the EU.
Suppliers importing goods from outside the EU can use the Import One Stop Shop – IOSS.
But as Marketplaces are
also liable for Non-EU sellers whose goods are dispatched from within the EU
(e.g., from a warehouse established in an EU Member State), Marketplaces are an
exception to this principle. In this case, as Marketplaces are liable for the
collection and payment of intra-EU VAT, they may register to use the One Stop
Shop to transfer VAT on sales from Non-EU sellers to one selected tax
The Marketplace must use a
tax intermediary (fiscal representative) based in the EU, and will be issued
with an individual VAT ID by the Member State of Identification.
A Marketplace based
outside the EU which initiates
needs to register for the One Stop Shop in the/one of the EU countries from
which they send goods to Buyers – this country is called the Member State of
Who can use the One Stop Shop?
A taxable person (Supplier) established in the EU can
use OSS for:
- Intra-EU sales of goods (to all
Member States except the Member State in which the Supplier is based);
- Domestic sales of goods where the goods are dispatched
from a warehouse located in another EU Member State; and
- Supplying B2C services performed in another Member State.
A marketplace (electronic interface), either inside or outside the EU, which facilitates supplies of goods (a so-called 'deemed
supplier') may use OSS for:
- Distance sales of goods within the EU, and
- Domestic supplies of goods.
The advantages of the One Stop Shop
- VAT registration is only required in ONE Member State;
with existing VAT registrations in multiple Member States can close
them and opt to use the OSS scheme;
payment and reporting; and
- Suppliers can work
with the tax administration of their own Member State and in their own language.
The One Stop Shop workflow in 6 easy steps
Each EU Member State provides an online OSS portal. Businesses can register with the portal from 1 April 2021 onwards, and use for transactions conducted from 1 July
2021. Where the Supplier is a Non-EU Electronic Interface (marketplace), a tax ID will be issued;
- Display correct VAT rate: Suppliers and Electronic Interfaces must
apply the VAT rate of the Member State in which the Buyer is located or the services are performed. The VAT rate of this destination country must
be displayed to the Buyer at the point of sale (checkout) at the latest;
VAT: The Supplier collects the VAT from the Buyer;
an electronic quarterly VAT return: The Supplier submits the quarterly VAT return via the OSS portal; this return is in addition to a domestic VAT
return; distance sales must be broken down by Member State and the applicable
tax rates stated;
- Quarterly VAT payment: The Supplier pays the VAT declared in the VAT return to the Member State on a quarterly basis;
- Audit trail: The Supplier is required to keep
records of all eligible OSS sales for a period of 10 years.
Alternatives to the One Stop Shop?
The One Stop Shop is optional.
It will be still possible for Suppliers or Marketplaces to use the current scheme – apply the domestic VAT rate up to
an export value of EUR 10,000, and register in all destination countries when exceeding this
threshold – but this model will be more expensive and complex.
Unsure how these changes will impact your business? Contact us for a
free initial consultation. For more information see the CLS Blog and the EC’s Tax and Customs Union
The CLS Commerce Logistics Specialists are actively shaping the new,
legal environment for digital commerce at the Universal Postal Union (UPU), as experts
on EU Commission Working Groups (DG TAXUD, DG MOVE), and through Ecommerce
Europe (the umbrella association of Europe’s national ecommerce associations),
and European Standardization (CEN). CLS is supporting and advising a variety of stakeholders in the industry – postal operators,
logistics service providers, online shops and marketplaces.
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